STEPS TO THE MOVE PROCESS

OBTAINING A USER ID & PASSWORD

• https://www.militaryonesource.mil/moving-housing/moving/pcs-and-military-moves/
• New User: click “create new account” under image. You will receive an email when your account has been created.
• Returning User: click “sign into DPS” under image.
• SECURE your password

CHECK COMPATABILITY / TURN OFF POP-UP BLOKERS

• Follow the flashing link under “Welcome to ETA” on the home page of DPS. You may also call DPS help desk at 1-800-462-2176 option 5, 24/7.

LOG IN / ACKNOWLEDGE BRANCH OF SERVICE INFORMATION

• Log in to DPS
• NEW Users (never created a DPS move application): click the appropriate icon for your branch of service.
• RETURNING Users: No need to acknowledge branch of service again.

COMPLETE THE MOVE APPLICATION

• Click on the button “start a new move”
• Create or Update profile
• Enter Orders information
• Create shipment request
• NOTE: If you need to request another shipment, click “add a shipment”
• NOTE: You may receive a computer generated email from DPS stating you need to upload documents. Please disregard that email, the only document needed at this time to be uploaded in your orders.

UPLOADING SUPPORTING DOCUMENTS

• Applications will not be processed until ALL required SIGNED documents are uploaded into DPS
• Orders
• Signed DD Form 1299 Application for shipment
• Signed DD Form 1797, Personal Property Counseling Checklist
• NOTE: Depending on your destination, type of move or other factors, below documents may be required to be uploaded:
• Power of Attorney
• Dependent Entry Approval (if going overseas)
• POV/Motorcycle registration

MOVE CONFIRMATION

• Once all necessary documents are uploaded and a personal property counselor reviews your application, then your shipment can be booked.
• You will receive an email confirmation by your Transportation Service Provider and following scheduling a pre-move survey.

Submit a shipment application

DoD Personally Procured Move (PPM) Program

USMC PPM Handout 2021

PPM Settlements 

CONUS, POVs are NOT normally shipped.

OCONUS rules for shipping and storage vary by location and should be validated here

Shipping Your POV

Storing Your POV

International Auto Logistics

Commercial buses can be requested through DMO.

TAD travelers are required to use the Defense Travel System (DTS) to initiate their travel.  Questions regarding DTS travel can be answered by the unit Authorizing Official (AO), or the installation DTS Helpdesk.  DTS orders must be stamped “APPROVED” and have appropriation data before tickets can be issued electronically.  It is the traveler’s responsibility to ensure that tickets have been generated prior to reporting to their perspective airport.  Tickets will normally be issued 3 days in advance of your travel date.

PCS travelers and other travel that cannot be booked in DTS must contact the Travel Management Center (TMC) to arrange reservations for commercial air flights.  A copy of endorsed travel orders must be provided to the DMO Passenger Travel Section so tickets may be generated.

Air Mobility Command (AMC) flights will be utilized to the fullest extent possible.  Requests for AMC travel must be submitted in the form of a portcall request via IPAC.  Travelers must provide a 14 day window of availability and include information for all travelers (i.e. rank, full names, full SSN’s, valid POC) and traveling with animal/s if applicable (i.e. rank, full names, full SSN’s, valid POC, animal weight and kennel dimensions, etc.).

Flights bound for Japan and Korea depart out of Seattle, Washington only.  A commercial flight to Seattle must be booked by the customer, via the TMC, once the AMC flight is confirmed.

AMC STATEMENT- Seattle (SEA)
AMC STATEMENT- Baltimore (BWI)
AMC STATEMENT- Norfolk (NGU)

Planning for shipment of your pet/s ensure you research airline requirements and quarantine restriction laws to your new location.  The DMO will attempt to accommodate pets as best as possible, but travelers must understand there is no entitlement for pets.

Note: PET SPACE IS LIMITED AND IS BASED ON A FIRST COME, FIRST SERVE BASIS FOR AMC FLIGHTS.

If you intend to take your pet/s, submit your request as early as possible to IPAC.  Portcalls cannot be changed to accommodate pet requests.  Pet transportation is at the traveler’s risk.  The member is responsible for obtaining all required documentation, immunization, and border clearance requirements.  Shipment of pets during the summer months is very limited do to extreme weather conditions and may be prohibited on flights.

Click here to view the AMC Pet Pamphlet (2 OCT 2022 v2)

GSA Airline Pet Policy

https://www.gsa.gov/travel/plan-book/transportation-airfare-rates-pov-rates/airfare-rates-city-pairs-programs/resource-library/airline-pet-policy