Quantico Mass Notification System (QMNS)

What is Alert!?

Alert! is a comprehensive mass notification system designed to transmit alerts and warnings messages of hazards and threats through multiple channels, including:

-- Desktop pop-up notifications
-- Telephone calls (work, home, and mobile)
-- SMS text messages
-- Email (work and personal)

This system ensures that the chain-of-command can rapidly disseminate information during any all-hazards and threat events, in compliance with Department of War Instructions. 

Action Required for All Personnel

To ensure you receive these time-sensitive alerts, all military, civilian, and contractor personnel must register and maintain their contact information in the Alert! system.

-- New Users: Upon logging into .mil computer, you will see a pop-up window prompting you to register. Please follow the on-screen instructions to create your account and input your contact details.
--Current Users: Please verify and update your details by locating the Alert! icon (a blue speech bubble with an exclamation point) in your computer’s system tray, double-clicking it, and selecting "Edit Client Info."

It is mandatory to review and verify your contact information every 90 days to ensure it remains current. 

Edit QMNS Profile

Going TAD? PCSing? Updating Your Profile

1. Click on the blue text bubble with white banner found in the app tray.
2. Select Edit Contact Info. If the blue text bubble doesn’t work, paste https://dod.alert.mil into any browser.
3. Select the correct PIV Certificate (Authentication).
4. Acknowledge the USG statement.
5. If using the blue text bubble or https://dod.alert.mil, it takes you directly to the Client Account Dashboard.
6. Click edit to modify the section of your choice.
   -- If you have a Military Location to update, please click on “Remove” on the old location to remove it from the list.
   -- If you have a Military Location to add, click on “Yes” and search for your current Location, then click “Next”.
7. If you know the dates you will be leaving the installation, select “Yes”. Select “No” to skip to Organization Structures. Warning: You will have to have at least one Association without a start/end date on your Alert! profile to use this option.
8. Select your “Start Date” and “End Date”. Association is automatically removed from profile after the End Date.
9. Command Structure/Unit Identification Code (UIC):
   -- If you have an organization to update, please click on “Remove” on the old location to remove it from the list.
   -- Once removed, click on “Yes” to add your current Organization. Click “No” if you do not have an organization to add.
10. In the search field, type the military location or UIC, select your Command from the list, then select “Next”.
11. If you know the dates you will be leaving the Organization, select “Yes”. Select “No” to skip to Addresses. Follow the previous steps to add Start Date and End Date.
12. Addresses:
    -- If you have an address to update, please click on “Remove” to remove your old address.
    -- If you would like to add a new physical address, select “Yes”. Select “No” to skip to Additional Attributes.
13. Select Home or Work, your Country, then enter your physical address in the respective fields. Select your physical address from the dropdown. Once selected, click “Next” to add the address. Select “No” to go to the next section. Select “Standalone” facility if your work location is physically located outside of a military base.
14. Additional Attributes:
    -- If you have an Additional Attribute to update, please click on “Remove” to remove your Attributes.
    -- If you would like to add Additional Attributes to your Client profile, select “Yes”. Select “No” to view and save the updates you have made.
15. Select the dropdown menu to choose an Additional Attribute from the list, then select “Next”. If you need to add multiple Additional Attributes, follow the same steps.
16. Select “Save” to save your Associations.
17. Contact Information: Phone/SMS
    -- Choose the Country, then enter the phone number(s) into their respective fields. Make sure to follow the proper phone number format.
    -- To receive SMS/Text notifications, check the box next to “Receive SMS”.
    -- If you share a phone number with a colleague or family member, check the box next to “Shared/Non-Confirming”.
18. Contact Information: Emails
    -- Choose the Email type (Work/Home), enter the Email address in the respective field, then select “Save”.

Family Members

1. If you would like your family members to receive the same notifications as the primary account, select the “Family Members” link on the left of the Client Account Dashboard. Select “Yes” to add your family member’s contact information.
2. Enter your family member’s contact information (phones/emails) and check the box at the bottom of the page.
3. Select “Save”.

Updating Your Alert! Contact Information

Keeping your contact information current in Alert! helps ensure you receive important emergency notifications through phone calls, text messages, and email.

Personnel can update their contact information through the Alert! Client Account Dashboard. The process allows users to:

-- Add, remove, or update phone numbers
-- Identify phone numbers as work or home
-- Select landline or cell phone contact types
-- Enable SMS text notifications for cell phones
-- Add, remove, or update email addresses

Receiving Alert! Text Messages

When adding or updating a cell phone number, select the Receive SMS option and complete the Opt-in prompt to receive Alert! notifications by text message.

The guide below provides complete step-by-step instructions and screenshots for updating your phone numbers, text message settings, and email addresses in Alert!.

View the Alert! Contact Information Update Guide