The Customer Service Branch encompasses the Audit Section, Legal, Promotions, Limited Duty, Deployment Support/TAD Section, and the Pay Section. Below is a breakdown of the support provided by each section.
An EPAR can be submitted for each of the below updates.
AUDITS SECTION:
- Dependent Additions (Marriage License, Birth Certificate)
- Dependent Losses (Divorce Decree, Child Support Documentation if needed)
- Transfer of Post 9/11 GI Bill benefits (MilConnect Approval (https://milconnect.dmdc.osd.mil/milconnect/), SOU)
- Family Separation Allowance (if married after the effective date of orders)
- Commuted Rations (ComRats Form)
- Basic Allowance for Housing Own Right (Base Commander’s Approval required)
- Basic Allowance for Housing at location other than PDS (MMIB-3 Approval required)
- Unit Awards (MARADMIN, TAD Orders if needed)
- Personal Awards below the Navy and Marine Corps Achievement Medal (Command Endorsement if needed)
- State of Legal Residence (DD Form 2058, supporting documentation)
- State and Federal Tax Exemptions (Also done through MyPay, https://mypay.dfas.mil/mypay.aspx)
LEGAL
- Non-Judicial Punishments (Unit Punishment Book)
- Courts-Martial (Page 13, Convening Authority Action)
- To Confinement (DD Form 2707)
- From Confinement (DD Form 2718)
- To/From In Hands of Civilian Authority, UA, Legal Hold (CO’s letter)
- Join from Desertion (DD Form 616)
PROMOTIONS
- Meritorious Promotions (Promotion Warrant)
- Composite Score Recompute
- Promotion Restriction, Non-Recommendation, and Will Not Promote are completed via MOL
PROMOTION QUARTER MCTFS CS DATA CUTOFF
Jan, Feb, Mar - 20 November
Apr, May, Jun - 20 February
Jul, Aug, Sep - 20 May
Oct, Nov, Dec - 20 August
LIMITED DUTY
- To/From Limited Duty
- Pregnancy/Childbirth reporting
- To/From Sick
TRAINING
- Training Data Corrections (Command Letter Required)
- Training Data not reportable via MCTIMS (Non-Resident Service Schools)