Marines


IPAC Customer Service Branch
Base Logo
Official U.S. Marine Corps Website
Crossroads of the Marine Corps

The Customer Service Branch encompasses the Audit Section, Legal, Promotions, Limited Duty, Deployment Support/TAD Section, and the Pay Section. Below is a breakdown of the support provided by each section.

An EPAR can be submitted for each of the below updates.

AUDITS SECTION:

  • Dependent Additions (Marriage License, Birth Certificate)
  • Dependent Losses (Divorce Decree, Child Support Documentation if needed)
  • Transfer of Post 9/11 GI Bill benefits (MilConnect Approval (https://milconnect.dmdc.osd.mil/milconnect/), SOU)
  • Family Separation Allowance (if married after the effective date of orders)
  • Commuted Rations (ComRats Form)
  • Basic Allowance for Housing Own Right (Base Commander’s Approval required)
  • Basic Allowance for Housing at location other than PDS (MMIB-3 Approval required)
  • Unit Awards (MARADMIN, TAD Orders if needed)
  • Personal Awards below the Navy and Marine Corps Achievement Medal (Command Endorsement if needed)
  • State of Legal Residence (DD Form 2058, supporting documentation)
  • State and Federal Tax Exemptions (Also done through MyPay, https://mypay.dfas.mil/mypay.aspx)

LEGAL

  • Non-Judicial Punishments (Unit Punishment Book)
  • Courts-Martial (Page 13, Convening Authority Action)
  • To Confinement (DD Form 2707)
  • From Confinement (DD Form 2718)
  • To/From In Hands of Civilian Authority, UA, Legal Hold (CO’s letter)
  • Join from Desertion (DD Form 616)

 PROMOTIONS

  • Meritorious Promotions (Promotion Warrant)
  • Composite Score Recompute
  • Promotion Restriction, Non-Recommendation, and Will Not Promote are completed via MOL

PROMOTION QUARTER MCTFS CS DATA CUTOFF
Jan, Feb, Mar - 20 November
Apr, May, Jun - 20 February
Jul, Aug, Sep - 20 May
Oct, Nov, Dec - 20 August

 LIMITED DUTY

  • To/From Limited Duty
  • Pregnancy/Childbirth reporting
  • To/From Sick

 TRAINING

  • Training Data Corrections (Command Letter Required)
  • Training Data not reportable via MCTIMS (Non-Resident Service Schools)

contact us

CUSTOMER SERVICE:(703) 784-4466