HomeOffices & StaffG-1: ManpowerDEERS, ID Card Center
Marine Corps Base Quantico

 

Marine Corps Base Quantico

"Crossroads of the Marine Corps"

MCB Quantico DEERS/ Official Passports/ ID Card Center

Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve and retired service members, service member families, and civilian and contractor employees. Additionally, we also provide diplomatic, official passports and no-fee passport passports for official travel.

 

Center Hours of Operation

For CAC, DEERS and ID Cards (Not Passports)

Appointments: 7:30 am – 3:00 pm, Mondays, Tuesdays, Thursdays and Fridays; 7:30 am – 1:30 pm on Wednesdays

 

Walk-ins: 7:00 am – 3:00 pm, Mondays, Tuesdays, Thursdays and Fridays; 7:00 am – 1:30 pm on Wednesdays.  (Reserve the right to stop accepting walk-ins due to volume)

 

Upcoming Events:

 

Walk in services will be limited on the following dates:

  

28-29 March 2017 - TBS Students will be on deck.

17 April 2017 - Marine Security Guard School students will be on deck.

 

We apologize for the inconvenience.

 

*Closed All Federal Holidays and weekends

 

Passports: By appointment only. Call Passport Agent at (703) 784-1488 to schedule.

Required Information
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We welcome your telephone calls to better assess your needs.  We are dedicated to providing quality customer service to all of our customers while strictly adhering to all pertinent rules and regulations.  If you are not satisfied with your service or need assistance with complex issues, please ask for the supervisor.  We will do our very best provide a solution for your situation. 

By appointment only.  To schedule an appointment for official passports, please contact the passport agent at (703) 784-1488.  The passport agent will provide detailed instructions and requirements for the appointment and application.  Please download the Passport Checklist to assist in efficient processing of the passport application.  To access application forms, please visit here.  No walk-in appointments are accepted.  Please note tourist passports applications are not accepted or processed by the MCB Quantico Passport Agent.



Appointments for CAC, DEERS and ID Cards

Appointments are offered for convenience and can be scheduled by phone or online here. Please keep a copy of the appointment confirmation number.  Please ensure to schedule one appointment for each individual requiring service. Notify service counter at arrival about each scheduled appointment.  Appointments are available from 7:30 a.m. to 3:30 p.m. on Monday, Tuesday, Thursday and Friday; and from 7:30 am to 1:30 pm on Wednesday.  Even with scheduled appointments, some customers may experience a wait time.  Please inform the service counter if wait time is longer than 30 minutes.  A high volume of customers, system outages/processing and the complexity of service can delay service for all customers.  A grace period of 10 minutes is granted for late customers.  To cancel or reschedule, please call the center or visit here.  Customers will need to know their confirmation number to cancel/reschedule an appointment.

Walk-in customers are assisted on a first-come-first-served basis. Walk-in customers are accepted Monday, Tuesday, Thursday and Friday from  7:00 am - 3:00 pm and Wednesday from 7:00 am -1:30 pm  For customers who arrive before 7:00 am, the line for services forms outside of the exterior door on the north side of Little Hall. The line for services will form inside Little Hall during the winter months. Signs will be posted to direct customers accordingly. The walk-in service may end earlier than 3:00 pm depending on the volume of customers. The ID Card Center reserves the right to end services to allow for processing of the remaining customers signed in for walk-in services. Wait times may vary. Expect longer wait time from 1100-1300.

A properly verified and signed DD Form 1172-2 is required for all dependent enrollments/changes and dependent ID card issuance. The sponsor has the following options to complete the DD Form 1172-2 for their dependents:

  • Sponsor is present with dependents for service at the walk-in or appointment.
  • Sponsor can fill out DD Form 117-2 at center and then depart while dependents receive service.
  • Sponsor gives dependent General Power of Attorney and dependent presents original General POA at time of service.  The General POA must be original, valid and unexpired.
  • Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): https://www.dmdc.osd.mil/self_service/. DoD Common Access Card (CAC) holders may access their DEERS record to make changes, perform CAC updates (e.g., add or change email certificates), or sign the DD Form 1172-2 (1/2014) using RAPIDS Self-Service (RSS): https://www.dmdc.osd.mil/self_service/.  The dependent brings copy to center for service.
  • Sponsor completes DD Form 1172-2 and signature is notarized, dependent presents original for service

Note:  Once signed, the DD Form 1172-2 is valid for 90 calendar days and can only be used for one service visit.  Only the dependents listed on the DD Form 1172-2 can received service as authorized by sponsor.

Any individual over the age of 18 must present two forms of valid, unexpired identification for ID card issuance. 

Individuals under the age of 18 require one form of valid, unexpired identification for renewal of identification card and two forms of valid, unexpired identification for initial verification of eligibility.  For a list of acceptable forms of identification, please view the Identity Source Documents listed on top right of this website.  Please call for further guidance to determine what is required for each particular situation.

All documents must be original or certified true by the custodian of the original document.  All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse.  A notarized copy may not be considered a certified copy depending on the laws of the state that issued the original document.  All foreign documents must be originals with an Apostille and translated in English. Please contact the Department of Foreign Ministry Affairs in the country of issuance or search the web for "Apostille certification & country" to obtain guidance.  Photocopies of documentation are not authorized as proof of identification or eligibility.
DoDI 1000.13, (1/23/2014); DoDM 1000.13-M-V1, (1/23/2014); DoDM 1000.13-M-V2, (1/23/2014); Joint Inter-Service Instruction AFI 36-3026 IP, Volume I (6/17/2009) [MCO 5512.11D].
Location

Little Hall

 2034 Barnett Avenue, Suite 102 

Marine Corps Quantico, VA 22134

Center Contact Information

Commercial:  (703) 784-2750

                      (703) 784-2758

                      (703) 784-2759

DSN:              278--2750/2758/2759

FAX:              (703)784-4032

Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. Should that be the case, please feel free to contact us at 703-784-2750 for clarification.