Marines


G-4 Distribution Management Office

DMO Logo
Official U.S. Marine Corps Website
Crossroads of the Marine Corps

Mission

Distribution Management Office, G-4 Logistics Division, Marine Corps Base Quantico provides commercial freight, passenger, and household goods transportation services to Marine Corps Installations National Capital Region (MCINCR), MCB Quantico, tenant activities, governmental agencies, and DoD components at the best value to the government while meeting the needs of the customer.

Contacts

Building 2009, Zeilin Road
Quantico, VA 22134

Traffic Manager:
703-432-1971

Deputy Traffic Manager:
703-784-4560

Freight:
703-784-2837
703-784-2674
Email: Quantico_Freight@usmc.mil

Household Goods:
703-784-2831
703-784-2832
703-784-2833
Email: smb_quantico_dmo_hhg@usmc.mil

Passenger:
703-784-2835
703-784-2836
Email: smb_quantico_passenger@usmc.mil

 

Household Goods Services

The Distribution Management Office (DMO) Personal Property section is dedicated to providing comprehensive support for the management and transportation of personal belongings for Department of Defense (DoD) personnel. This section handles various services, including the coordination of household goods shipments and storage during Permanent Change of Station (PCS) moves. They offer guidance and assistance with the shipment of unaccompanied baggage, non-temporary storage, and personally procured moves. Additionally, the DMO Personal Property section ensures all personal property shipments comply with relevant policies and regulations, providing peace of mind and efficient service for DoD personnel and their families during relocations.

Hours of Operation

Monday – Thursday: 8:00AM – 15:30PM
Friday: 8:00AM – 3:30PM
Close Daily 12:00PM - 12:30PM

**Vehicle Scale Hours: 8:00AM - 3:00PM Daily**


Closed all federal holidays
Services Provided

Household Goods entitlements counseling

Defense Personal Property System application processing

Weight tickets hours: 8:00 AM - 3:30 PM

Provides relocation services in support of Bluebark shipments

Funded local move support into government quarters

POV Shipping/Storage assistance

www.pcsmypov.com

STEPS TO THE MOVE PROCESS

Obtaining a User ID & Password
Check Compatibility / Turn Off Pop-Up Blockers
  • Follow the flashing link under "Welcome to ETA" on the DPS homepage. You may also call the DPS help desk at 1-800-462-2176 (option 5, 24/7).
Log In / Acknowledge Branch of Service Information
  • Log in to DPS
  • New Users: Click the appropriate icon for your branch of service.
  • Returning Users: No need to acknowledge branch of service again.
Complete the Move Application
  • Click the button "Start a New Move"
  • Create or update your profile
  • Enter your orders information
  • Create your shipment request
  • Note: If you need to request another shipment, click "Add a Shipment".
  • Note: You may receive a computer-generated email from DPS stating that you need to upload documents. Please disregard this email. The only document needed at this time is your orders.
Uploading Supporting Documents
  • Applications will not be processed until all required signed documents are uploaded into DPS.
  • Required documents include:
    • Orders
    • Signed DD Form 1299 (Application for Shipment)
    • Signed DD Form 1797 (Personal Property Counseling Checklist)
  • Note: Depending on your destination, type of move, or other factors, additional documents may be required, including:
    • Power of Attorney
    • Dependent Entry Approval (if going overseas)
    • POV/Motorcycle registration
Move Confirmation
  • Once all necessary documents are uploaded and a personal property counselor reviews your application, your shipment can be booked.
  • You will receive an email confirmation from your Transportation Service Provider, followed by the scheduling of a pre-move survey.

Supporting Documents/Resources

Arranging Household Goods Shipments
Personally Procured Move Information
It’s Your Move
Shipping POV

CONUS, POVs are NOT normally shipped.

OCONUS rules for shipping and storage vary by location and should be validated here

Shipping Your POV

USMC Personal Property Update 2025-002

Storing Your POV

International Auto Logistics

Passenger Travel

The Distribution Management Office (DMO) Passenger Travel section provides a wide range of services to support official travel for Department of Defense (DoD) personnel. These services include arranging commercial travel, under Temporary Additional Duty (TAD) or Permanent Change of Station (PCS) orders. The section also handles flight reservations and commercial bus reservations. Additionally, they manage travel beyond the Continental United States, including international and transoceanic travel, and provide guidance on entitlements for transportation of personnel and dependents1. The DMO Passenger Travel section ensures that all travel arrangements comply with relevant regulations and policies, offering a reliable and efficient service to meet the travel needs of DoD personnel.

Hours of Operation

Monday – Thursday: 8:00AM – 4:00PM
Friday: 8:00AM – 15:30PM
Close Daily 12:00PM - 12:30PM


Closed all federal holidays
Services Provided

Arranges commercial travel for TAD or PCS orders.

Manages flight and commercial bus reservations.

Distributes travel policy information.

Organizes travel beyond the Continental United States, including international and transoceanic travel.

Provides guidance on entitlements for transportation of personnel and dependents.

Ensures compliance with relevant regulations and policies.

CONUS Travel

TAD travelers are required to use the Defense Travel System (DTS) to initiate their travel. Questions regarding DTS travel can be answered by the unit Authorizing Official (AO) or the installation DTS Helpdesk. DTS orders must be stamped "APPROVED" and have appropriation data before tickets can be issued electronically. It is the traveler’s responsibility to ensure that tickets have been generated prior to reporting to their respective airport. Tickets will normally be issued 3 days in advance of your travel date.

PCS travelers and other travel that cannot be booked in DTS must contact the Travel Management Center (TMC) to arrange reservations for commercial air flights. A copy of endorsed travel orders must be provided to the DMO Passenger Travel Section so tickets may be generated.

OCONUS Travel

Air Mobility Command (AMC) flights will be utilized to the fullest extent possible. Requests for AMC travel must be submitted in the form of a portcall request via IPAC. Travelers must provide a 14-day window of availability and include information for all travelers (i.e. rank, full names, full SSNs, valid POC) and details if traveling with animals (i.e. rank, full names, full SSNs, valid POC, animal weight, and kennel dimensions).

Flights bound for Japan and Korea depart out of Seattle, Washington only. A commercial flight to Seattle must be booked by the customer, via the TMC, once the AMC flight is confirmed.

AMC STATEMENT - Seattle (SEA)

AMC STATEMENT - Baltimore (BWI)

AMC STATEMENT - Norfolk (NGU)

Pets

When planning for the shipment of your pet(s), ensure you research airline requirements and quarantine restriction laws at your new location. The DMO will attempt to accommodate pets as best as possible, but travelers must understand there is no entitlement for pets. However, MARADMINS Number: 378/23 authorizes reimbursement up to $2,000 for OCONUS pet travel expenses for one (1) pet (per service member) or $550 for CONUS pet expenses.

Note: PET SPACE IS LIMITED AND IS BASED ON A FIRST COME, FIRST SERVE BASIS FOR AMC FLIGHTS.

If you intend to take your pet(s), submit your portcall request as early as possible to IPAC. There is a 2 pet limit per family, cat and dogs only. Portcalls cannot be changed to accommodate pet requests. Pet transportation is at the traveler’s risk. The member is responsible for obtaining all required documentation, immunization, and border clearance requirements. Shipment of pets during the summer months is very limited due to extreme weather conditions and may be prohibited on flights.

Click here to view the AMC Pet Pamphlet (4 SEP 2025)

Freight

The Distribution Management Office (DMO) Freight section provides a range of essential services to facilitate the efficient and secure movement of cargo for the Department of Defense (DoD). This section is responsible for coordinating the shipment of freight, including hazardous materials, sensitive equipment, and general supplies. They ensure compliance with all transportation regulations and policies, and work closely with carriers to track and manage shipments from origin to destination. The DMO Freight section also handles customs clearance for international shipments and provides guidance on packaging, labeling, and documentation requirements. By offering these comprehensive services, the DMO Freight section supports the logistical needs of the DoD, ensuring that all cargo is delivered accurately and on time.

Hours of Operation

Monday – Thursday: 8:00AM – 4:00PM
Friday: 8:00AM – 15:30PM
Close Daily 12:00PM - 12:30PM

**FEDEX (small package counter) 7:00AM - 2:00PM**


Closed all federal holidays
Services Provided
  • General cargo shipping, including rolling stock, weapons, and ammunition.
  • Express small package services via FEDEX, DHL, and UPS.
  • Small package counter open from 7:30 AM to 2:00 PM, Monday – Friday.
  • Lift capabilities limited to 6,000 lbs.
  • An electronic DAI DD Form 1149 or https://trackerlite.wpafb.af.mil/ is required for all outbound shipments.

Blue-Bark Shipments

The primary Marine Corps Orders (MCOs) governing the handling of a deceased service member's personal effects—including “Blue-bark” shipments—are:

  • MCO P4050.38C Personal Effects and Baggage Manual
  • MCO P4600.39 Marine Corps Personal Property Manual

These documents ensure the dignified, expedited, and accountable handling of a fallen Marine’s belongings.

Key Provisions for Blue-bark Shipments
  • Special Markings: Containers and documents receive special indicators showing the effects belong to a deceased or missing Marine to ensure priority handling.
  • Coordination with the CACO: The Casualty Assistance Calls Officer works with the Joint Personal Effects Depot (JPED) to track the shipment and is present during delivery to the Person Eligible to Receive Effects (PERE).
  • Expedited Processing: All supporting offices are notified that a Blue-bark designation requires immediate priority.
  • Inventory Process: A summary court-martial officer inventories, secures, and prepares the items for shipment.
  • Applicability: These procedures apply across the Marine Corps Total Force, including during combat operations.
Household Goods (HHG) & POV Shipment for a Deceased Member

Shipping the household goods (HHG) and privately owned vehicle (POV) of a deceased military member is coordinated through the assigned Casualty Assistance Calls Officer (CACO), who guides the next of kin (NOK) through the entire process.

Main requirements:

  • Official notification confirming the service member’s death.
  • Legal entitlement establishing the NOK’s authority to receive property.
The Casualty Assistance Calls Officer (CACO)

The CACO serves as the primary point of contact for the NOK and coordinates the logistics for the final move, including:

  • Initiating HHG and POV shipment arrangements.
  • Coordinating with the local Personal Property Office (PPO).
  • Acting as liaison between military offices and the receiving family.
Required Documents for the NOK
  • Certified death certificate
  • Proof of legal NOK status
Household Goods (HHG) Requirements

The military funds the shipment of HHG and personal effects for a deceased service member.

  • Timing: HHG must be turned over to a transportation officer within one year of the member’s death.
  • Inventory: A military officer inventories all belongings.
  • Temporary Storage: May be authorized for up to one year.
  • Prohibited Items: Hazardous materials, live animals, and other restricted items cannot be shipped.
POV Shipping Requirements

The POV shipping process is handled through the CACO and PPO, similar to a priority PCS move.

  • Vehicle Condition: Less than ¼ tank of gas and clean interior/exterior.
  • Process: Shipment initiated through the PPO with priority handling.
Special Handling for Blue-bark Shipments
  • Inventory & Processing: JPED inventories, screens, and releases effects to the service branch liaison for delivery coordination.
  • Secure Handling: Containers are sealed and handled with dignity and sensitivity.
  • Storage & Shipment: HHG storage and movement supports survivors from the member’s last permanent duty station.
Forms Related to Personal Property & Vehicles
  • DD Form 1299 – Application for Shipment and/or Storage of Personal Property
  • DD Form 1797 – Personal Property Counseling Checklist
  • HHG Inventory completed by a military officer
Forms Related to Casualty & NOK Status
  • DD Form 93 – Record of Emergency Data
  • DD Form 1300 – Report of Casualty
  • Certified death certificate
  • Proof of NOK relationship
Forms for Financial Benefits
  • SGLV-8283 – Claim for Death Benefits
  • DD Form 1351-2 – Travel Voucher (used for reimbursement if applicable)
  • VA Form 21P-530EZ – Application for Burial Benefits
Line of Accounting (LOA) Assignment

The Line of Accounting (LOA) for a deceased member’s shipment is assigned through the service branch’s financial system and executed by the Defense Finance and Accounting Service (DFAS).

  • CACO: Works with NOK and initiates the shipment but does not assign the LOA.
  • PPO: Submits DD Form 1299 and initiates financial authorization requests.
  • Branch Financial Office: Approves and issues the specific LOA.
  • DFAS: Processes payment using the LOA.

In summary, the CACO guides the NOK while the PPO and branch financial offices generate the required LOA for all transportation costs.

Marine Corps Base Quantico